Help description
K
Katrina Geddes
Label help topics with similar description to the fix, ie the email clients receive to 'Review your document' or 'needs reviewing', it would be helpful if this wording was able to be used in the help desk search to take you to the answer rather than searching through all the 'troubleshooting' articles for the answer
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Farm focus
Hi Katrina, the search function in the help center will pick up your words and filter the relevant topics in order of whether those words appear in the title, subtitle or body text, so using key words will help refine your search. We do try to ensure that the wording is effective to allow easier searches.