Absolutely agree with all the comments...This is a basic expectation that should have been addressed by now.

Very frustrating when you get a credit note from a supplier and you enter it as a positive figure to allow for the credit , but it does not take it of the end total when doing bill payments so you end up over paying the supplier. It would be good to have an option added in to allow for this

Hi, After getting frustrated about credit notes not being applied when paying invoices I thought I better comment. I am very disappointed to see this has been spoken about since Feb 22 and it hasn't been prioritized by Farm focus. I am sure it affects pretty much every user at some point. When looking at Statement's the balance owing is correct, but sadly the wrong amount goes out. (The credit note often relates to a bill from previous month so I can't just attach it to that one). So I have to deduct the credit note off some other bill Which makes that bill incorrect. Then the credit note sits in needs action as you can't add it to the matching screen, so again you have to manually attach the credit note to a bill.

Surely this is an issue for many people and should be actioned by the Farm Focus Team.

Not being able to tick a credit invoice from a supplier and have it deducted off the amount we are paying to the supplier is a huge inconvenience and timewasting -have to go and reallocate the credits off invoices. This needs to be prioritsed urgently.

Like Annette, I believe this needs to be prioritised. I have just received a credit note from a supplier that is greater than the sum of the current invoices I have loaded to pay them this month. As I understand, I now need to delete all the bills out of the needs action screen which mean I will have no traceability that these invoices were received from the supplier as they are no where in our system. I need to be able to load a credit note from the supplier in the needs action screen and then when it comes to creating a payment batch, the amount owing should include the credit note. In this case, I also now need to keep the credit note on my desk and wait for further supplier invoices to come in and manually determine at which point I can load the invoices into Farm Focus (i.e. once the credit has all been used up).

Yes - would be great if you could also select credit notes when creating a batch payment. Or at least apply them to an existing invoice prior to setting up the batch payment.

Hi Barbara, thank you for your feedback. This is something we are aware of and will be working on so that credit notes can be added to supplier invoices and total payments in a batch file can be the net amount. We do not currently have this in development but will keep you posted on progress.